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Month: April 2023

Do your employees know how to identify and prevent computer security attacks before they happen?

Do your employees know how to identify and prevent computer security attacks before they happen?

Today, security awareness training is an important tool to teach employees about security awareness, email and phishing attacks, malware and ransomware attacks, cloud and social media best practices, and run simulations to test employees’ ability to recognize and respond to attempted attacks. Important concepts of employee level security awareness training include: Since 1998 Mindedge Classes have benefited over two million learners. For best results, this training should be provided to all employees within your organization. Read More about Security Awareness…

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Want to up Your Teams Creativity?

Want to up Your Teams Creativity?

Spurring creativity in teams can be very challenging, but could also be the difference between a successful team and an unsuccessful one. Goals to increase team creativity include: Since 1998 Mindedge Classes have benefited over two million learners. To learn more about spurring creativity and innovation in teams and organizations, and CRE8 Mindedge on-line learning, Read More.

Time to Upgrade Your Operations Management Skills?

Time to Upgrade Your Operations Management Skills?

In the challenging areas of operations, it is important to continue to upgrade your skills. Areas of importance can include supply chain basics, operations management,  logistics and distribution management, and procurement and supply management, as follows: Since 1998, Mindedge Classes have benefited over two million learners. To learn more about CRE8 Mindedge online classes, Read More

Lean Defined and On-Line Training Classes

Lean Defined and On-Line Training Classes

LEAN made popular by Toyota focus primarily on the reduction of Muda (waste) to improve value to the customer. The seven wastes include transportation, inventory, motion, waiting, over-processing, over-production, and defect. LEAN is founded on the belief that waste can be eliminated and asks the question does the process step provide value from the customer perspective. A great way to learn more about LEAN are Mindedge LEAN Basics, LEAN Six Sigma Basics, and Lean Six Sigma Green Belt Courses. Over…

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Six Sigma On-Line Training and Certification Yellow, Green, and Black Belts

Six Sigma On-Line Training and Certification Yellow, Green, and Black Belts

Six Sigma focus on improving the quality of the process by identification and removal of the cause of process defects and reduction of variability. Six Sigma uses statistical methods and relies on the use of trained Green Belts and Black belts who are internal and external experts. Six Sigma goals towards 99.99966% of the products manufactured, and services provided to be statistically free of defects. Six Sigma follows Deming’s Plan-Do-Check-Act Cycle. Or DMAIC (“duh-may-ick”) which has five phases, including define,…

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Looking to Improve Your HR Skills and Update HRCI Credits?

Looking to Improve Your HR Skills and Update HRCI Credits?

Obtain a certificate in Human Resource Management, prepare for the PHR exam, prepare for the PHR exam, or take HR knowledge classes, as follows: Since 1998, Mindedge Classes have benefited over two million learners. All the above courses provide valuable HRCIs. To learn more about CRE8 Mindedge online classes and HRCIs, Read More

How Can The C-Suite Reduce Organizational Costs While Improving Service?

How Can The C-Suite Reduce Organizational Costs While Improving Service?

In a retreat, I facilitated for CEO, CFO, CHRO, CAO, CIO, and GLC we discussed how to reduce costs while at the same time improve service to customers and internally. Although there were many technologies discussed, such as AI and Machine Learning, we focused on three practical technologies that can provide immediate benefit – Digital Workflow, E-Signature, and Electronic Content Management. Digital Workflow eliminates the need to route information via email, phone, and paper by automating the intake, routing, decision making, and output. Customer and internal requests…

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Is Your Organizations Digital Workflow Project Momentum Stuck?

Is Your Organizations Digital Workflow Project Momentum Stuck?

A common complaint from organizations and workflow software account representatives is once a successful digital workflow project is completed or several are implemented in departments such as IT or HR, the momentum stalls.  As an independent consultant, after conducting hundreds of workflow studies, for many different platforms including FileNet/IBM, OpenText, Servicenow, Power Automate, Hyland On-Base, Oracle, Kofax, LaserFiche, and many others….. I believe three primary reasons for “project stall” is the lack of a well thought out and agreed to…

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Why is a Digital Workflow Consultant Important?

Why is a Digital Workflow Consultant Important?

Digital Workflow – A Powerful Tool From internal operations – to the customer – to interactions with vendors, workflow technology automation can smash paradigms and innovate your organization. Workflow technology can produce significant improvement for Operations, Finance, Human Resources, Administration, Legal, Sales/Marketing, and Other Departments. Studies show that when properly deployed, workflow technology can improve a process from 25% to 75%, resulting in a return on investment of up to 10x.   When not deployed correctly workflow can actually harm processes….

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