AM LAW 100 TOP PROCESS IMPROVEMENT IDEAS
As President of CRE8 Independent Consultants, I regularly assist Am Law 100 Managing Partners and Executive Directors in improving firm practices, operations, and processes. As such, I am routinely asked what are the top law firm improvement ideas. Here is my list for 2023. Reduce Friction. Many firms look at matter and operational interactions as separate touchpoints with the client. However, for General Counsel, there is one firm to rate and decide to engage. One way to improve the firm…