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Category: Digital Workflow

Digital workflow planning methods and ideas, including enterprise planning, roadmap, return on investment, mapping, process improvement, application design, request for proposal development, vendor assessment, and project management.

When Do Executives Need Independent Consultants And How To Develop A Better Organizational Model

When Do Executives Need Independent Consultants And How To Develop A Better Organizational Model

In Part 5 of this interview (3 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “Who are the executives that seek you, what are their problems, and what are the questions you ask them?” George discusses how he works with executives to identify what they need, including the development of a flexible “process-based” model that will allow them to understand how to expand and reduce their organization from a cost and a technology…

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What Type Of Organizations Need Assistance With Process Improvement And Advanced Technology Planning (Digital Transformation)

What Type Of Organizations Need Assistance With Process Improvement And Advanced Technology Planning (Digital Transformation)

In Part 3 of this interview (2 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What types of organizations reach out to CRE8 for assistance with process improvement and advanced technology planning (digital transformation)?” George discusses organizational issues that require independent consultant assistance, process improvement approaches, and how to plan for advanced technologies. See interview sections 1 to 2 and 4 to 8 for other topics covered during the interview. For the next…

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Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Interview Details In Part 1 of this interview (1 minute), Andy Jacob, CEO of DotCom Magazine, introduces George Dunn, President of CRE8 Independent Consultants as the “King of Process Improvement” and discusses George’s approach to process improvement, advanced technology planning, and digital transformation. See interview sections 2 to 8 for other topics covered during the interview. For the next part of this interview To speak with George Dunn, regarding your organization’s need for process improvement and advanced technology planning, contact…

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How Can The C-Suite Reduce Organizational Costs While Improving Service?

How Can The C-Suite Reduce Organizational Costs While Improving Service?

In a retreat, I facilitated for CEO, CFO, CHRO, CAO, CIO, and GLC we discussed how to reduce costs while at the same time improve service to customers and internally. Although there were many technologies discussed, such as AI and Machine Learning, we focused on three practical technologies that can provide immediate benefit – Digital Workflow, E-Signature, and Electronic Content Management. Digital Workflow eliminates the need to route information via email, phone, and paper by automating the intake, routing, decision making, and output. Customer and internal requests…

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Is Your Organizations Digital Workflow Project Momentum Stuck?

Is Your Organizations Digital Workflow Project Momentum Stuck?

A common complaint from organizations and workflow software account representatives is once a successful digital workflow project is completed or several are implemented in departments such as IT or HR, the momentum stalls.  As an independent consultant, after conducting hundreds of workflow studies, for many different platforms including FileNet/IBM, OpenText, Servicenow, Power Automate, Hyland On-Base, Oracle, Kofax, LaserFiche, and many others….. I believe three primary reasons for “project stall” is the lack of a well thought out and agreed to…

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Why is a Digital Workflow Consultant Important?

Why is a Digital Workflow Consultant Important?

Digital Workflow – A Powerful Tool From internal operations – to the customer – to interactions with vendors, workflow technology automation can smash paradigms and innovate your organization. Workflow technology can produce significant improvement for Operations, Finance, Human Resources, Administration, Legal, Sales/Marketing, and Other Departments. Studies show that when properly deployed, workflow technology can improve a process from 25% to 75%, resulting in a return on investment of up to 10x.   When not deployed correctly workflow can actually harm processes….

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C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

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Digital Workflow, An Innovative Idea & Cost Savings Tool For Your Organization

Digital Workflow, An Innovative Idea & Cost Savings Tool For Your Organization

What is Digital Workflow? Our Independent Consultant Studies find that digital workflow technology can significantly reduce organizational costs; and improve efficiency, quality, and service. Improvements can range from 20% to 10x. This is accomplished by automating the enterprise, department, and group processes, including interaction with customers and vendors. Why should it be a manual process if it can be automated! Workflow can be developed with easy to use point and click development tools, provide for automated decisions, allow for parallel/sequential routing, and be…

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What the C-Suite Needs to do in 2021, “Business Process-Focused” Digital Transformation Plan. An informative interview of George Dunn by DotCom Magazine.

What the C-Suite Needs to do in 2021, “Business Process-Focused” Digital Transformation Plan. An informative interview of George Dunn by DotCom Magazine.

Andy Jacob CEO of DotCom Magazine conducts an informative and fun interview of George Dunn, President CRE8 Independent Consultants. Topics include what does the C-Suite need to do in 2021, the impact of the pandemic on our digital transformation, how to develop a flexible “business process focused-digital transformation” plan, process improvement strategies, and how to plan for new advanced computer systems (RPA, Digital Workflow, AI, ECM). As independent consultants, CRE8 provides an objective voice regarding process improvement plans, vendor ability,…

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RPA The Secret to Your Workflow Sustainability

RPA The Secret to Your Workflow Sustainability

Organizations throughout the world are realizing the benefits of using Robotic Processing Automation (RPA) to cut down the time spent on manual tasks that can be easily automated. Because RPA-fueled workflows mimic human actions without the need for human intervention, RPA and technologies such as Digital Workflow can dramatically increase organizational efficiency and cost savings for almost all operational and back-office processes. However without a comprehensive plan, RPA will become sidelined over time, and investment in this technologies will be…

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