Public Housing Authority 2021 Improvement Checklist
As an independent consultant, I help Public Housing Authorities improve their processes and evaluate computer vendors. With COVID-19 causing HA unforeseen expenses, a needed to work remotely (electronically) and improve automation; here is my HA improvement idea checklist for 2021. Get rid of the paper, better organize electronic documents, and create electronic workflows. Do employees need to access paper files to conduct their work? Are documents stored, all over the office, in shared network drives, email, paper, and outside storage…