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Does Your Organization Need A Chief Process Officer?

Does Your Organization Need A Chief Process Officer?

Chief Process Officer Need, Definition, and Consulting Assistance. Is There a Need for a Chief Process Officer? Is your organization under pressure to reduce expenses while at the same time, improve quality and service? Have past process improvement initiatives lacked sustainability and coordinated direction? Can issues (defects) in products or services result in customer service, liability, or regulatory issues? Does your organization need to innovate to be competitive? Is there a benefit to have process risks and improvement objectively measured? Is…

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Process Improvement Checklist for Housing Authorities

Process Improvement Checklist for Housing Authorities

As independent consultants, we help Public Housing Authorities improve operations, processes, people, and technologies. Based upon this work and the surveys we have conducted, here is our Housing Authority improvement planning checklist. To learn more about how CRE8 Independent Consultants can help, contact us, for a free consultation.  It is important to note that as independent consultants, CRE8 does not represent vendors and instead works directly for our end-user clients. This allows us to provide an objective voice regarding assessment/selection of process improvement options and…

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What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

In Part 7 of this interview (4 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What levels do you work with within organizations to help them plan for process improvement and advanced technologies”? George discusses how he interacts with C-Suite, Directors, Managers, and Line Workers; keys to process mapping, innovation, and change plans; steps to support advanced technology planning, sustainable budgets, how to avoid vendor change orders, and hold vendors accountable. See interview…

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C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

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AM LAW 100 TOP PROCESS IMPROVEMENT IDEAS

AM LAW 100 TOP PROCESS IMPROVEMENT IDEAS

As President of CRE8 Independent Consultants, I regularly assist Am Law 100 Managing Partners and Executive Directors in improving firm practices, operations, and processes.  As such, I am routinely asked what are the top law firm improvement ideas. Here is my list for 2023. Reduce Friction.  Many firms look at matter and operational interactions as separate touchpoints with the client.  However, for General Counsel, there is one firm to rate and decide to engage. One way to improve the firm…

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