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Process Improvement Checklist for Housing Authorities 2022-2023

Process Improvement Checklist for Housing Authorities 2022-2023

Focus on improving core Housing Authority processes, including Admissions, Asset Management, Development, Executive, Finance, Human Resources, IPS, Office Operations, Procurement, Property Management,  Risk Management, and Safety.   Identify programs that are “similar” but use different forms and processes.  Determine if critical processes are fully documented and followed, so work will be completed consistently. Measure if re-work occurs when mistakes are made. Tip: Blueprint current processes and identify ways the process can be changed (the way people work) to reduce waiting time, unnecessary…

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What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

In Part 7 of this interview (4 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What levels do you work with within organizations to help them plan for process improvement and advanced technologies (e.g., Digital Workflow, RPA, AI)?” George discusses how he interacts with C-Suite, Directors, Managers, and Line Workers; keys to process mapping, innovation, and change plans; steps to support advanced technology planning, sustainable budgets, how to avoid vendor change orders, and…

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C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

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