The Case For Law Firm Standard Operating Procedures

The Case For Law Firm Standard Operating Procedures

I recently gave a presentation on the benefits of law firms developing standard operating procedures. Why is this important? Did you know that for most firms less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost to the firm? 1) When employees leave, firm and client knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The client questions what is happening when…

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The Need For Standard Operating Procedures

The Need For Standard Operating Procedures

I recently gave a presentation on the benefits of developing standard operating procedures. Why is this important? Did you know, that for most organizations, less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost? 1) When employees leave, their organizational knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The customers question what is happening when products/services delivered are inconsistent. 4) Organizational…

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The Benefit of Reducing Friction In Our Personal Lives.

The Benefit of Reducing Friction In Our Personal Lives.

The benefit of reducing friction in our personal lives. Part 4 excerpt of interview with George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (1.3 minutes).  Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks at worldwide events and is a recognized author. For more information…

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Benefits of a Frictionless Organization – Internally

Benefits of a Frictionless Organization – Internally

In this interview, George discusses how to reduce friction internally within departments and across the organization. This is the Part 3 excerpt of interview with George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (2.5 minutes). Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks…

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Benefits Of A Frictionless Organization

Benefits Of A Frictionless Organization

Benefits of a Frictionless Organization – Introduction. Part 1 Interview of George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (1.3 minutes). Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks at worldwide events and is a recognized author. For more information, contact CRE8 Independent Consultants  …

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Benefits Of A Frictionless Organization – Approach

Benefits Of A Frictionless Organization – Approach

Benefits Of A Frictionless Organization – Approach.  Part 2 Interview of George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (4 minutes).  In this section, George discusses the costs of friction to an organization, approaches to reducing friction, and examples.  Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and…

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The Friction-Less Organization, Benefits And Strategies

The Friction-Less Organization, Benefits And Strategies

This is a five-part interview series focusing on “The Friction-Less Organization, Benefits And Strategies”. The interview is with George Dunn, President CRE8 Independent Consultants and was conducted by Jeremy Jones, CEO Ideas and Impact Podcast.  Sections include: introduction, why is reducing friction important to your organization, an approach to reducing friction with customers and how to reduce friction internally in your organization, reducing friction in our personal life, what are the tools to reduce friction (process improvement, owned technologies, and…

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HOW CAN CRE8 ASSIST LAW FIRMS WITH PROCESS IMPROVEMENT AND DIGITAL TRANSFORMATION? 

HOW CAN CRE8 ASSIST LAW FIRMS WITH PROCESS IMPROVEMENT AND DIGITAL TRANSFORMATION? 

In Part 5 of the interview, Kevin Craine Producer of the Digital Transformation Podcast asks George “How can CRE8 assist Law Firms with process improvement and digital transformation?”  George discusses how CRE8 can also help Law Firms develop a flexible spending model to support the firm as it expands or contracts. George provides specific examples of how CRE8 has improved Law Firm operational, transactional, and litigation areas/practices. George has extensive experience assisting AMLAW 100 and 200 firms with Process Improvement (Re-engineering,…

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WHAT STEPS CAN LAW FIRMS TAKE IN TERMS OF DIGITAL TRANSFORMATION AND PROCESS IMPROVEMENT?”

WHAT STEPS CAN LAW FIRMS TAKE IN TERMS OF DIGITAL TRANSFORMATION AND PROCESS IMPROVEMENT?”

In Part 4 of the interview, Kevin Craine Producer of the Digital Transformation Podcast asks George “What steps can Law Firms take In terms of digital transformation and process improvement?” George discusses developing a roadmap for a Law Firm and conducting detailed planning for process improvement and digital transformation. He also speaks about how most Law Firms are busy with day-to-day work and have limited experience performing these types of projects. George discusses the benefit of bringing in an external…

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HOW CAN LAW FIRMS OVERCOME DIGITAL TRANSFORMATION AND PROCESS IMPROVEMENT PLANNING CHALLENGES?

HOW CAN LAW FIRMS OVERCOME DIGITAL TRANSFORMATION AND PROCESS IMPROVEMENT PLANNING CHALLENGES?

In Part 3 of the interview, Kevin Craine Producer of the Digital Transformation Podcast asks George “How can law firms overcome Digital Transformation And Process Improvement Planning Challenges?” George presents a strategy on how Law Firms can develop a plan to inventory and rank processes that require improvement in terms of cost, volume, quality, need for change, and benefit to the client. George discusses how he works with a firm’s transactional, litigation, and operational areas. George has extensive experience assisting…

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