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Category: Housing Authority

Process Improvement Checklist for Housing Authorities 2022-2023

Process Improvement Checklist for Housing Authorities 2022-2023

Focus on improving core Housing Authority processes, including Admissions, Asset Management, Development, Executive, Finance, Human Resources, IPS, Office Operations, Procurement, Property Management,  Risk Management, and Safety.   Identify programs that are “similar” but use different forms and processes.  Determine if critical processes are fully documented and followed, so work will be completed consistently. Measure if re-work occurs when mistakes are made. Tip: Blueprint current processes and identify ways the process can be changed (the way people work) to reduce waiting time, unnecessary…

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PUBLIC HOUSING AUTHORITY IMPROVEMENT PLANNING CHECKLIST FOR 2021-2022

PUBLIC HOUSING AUTHORITY IMPROVEMENT PLANNING CHECKLIST FOR 2021-2022

As independent consultants, we help Public Housing Authorities improve their operations, processes, people, and technology base. Based upon this work and the HA polls we have been conducting, here is our Housing Authority 2021-2022 improvement planning checklist. Focus on improving core Housing Authority processes, including Admissions, Asset Management, Development, Executive, Finance, Human Resources, IPS, Office Operations, Procurement, Property Management,  Risk Management, and Safety.   Identify programs that are “similar” but use different forms and processes.  Determine if critical processes are fully…

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