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Tag: digital workflow

Why is a Digital Workflow Consultant Important?

Why is a Digital Workflow Consultant Important?

Digital Workflow A Powerful Tool From internal operations – to the customer – to interactions with vendors, workflow automation can smash paradigms and innovate your organization. This technology can produce significant improvement for Operations, Finance, Human Resources, Administration, Legal, Sales/Marketing, and Other Departments. Studies show that when properly deployed, workflow technology can improve a process from 25% to 75%, resulting in a return on investment up to 10x.   So What Is The Secret?   First, engage a senior digital workflow…

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Digital Transformation Consultant, Roles, and Responsibilities

Digital Transformation Consultant, Roles, and Responsibilities

A Powerful Tool Digital transformation is a powerful tool to automate manual tasks, lower costs, and improve your relationship with your customer.  Studies show that if planned for correctly, digital transformation will provide a return on investment from 25% to 10x. However, if not planned for correctly and you engage vendors, it’s like getting in a cab with no destination. while the meter keeps running. How To Be Successful? The number one key to being successful with digital technologies?  Selection…

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Top Three C-Suite Improvement Ideas For 2021

Top Three C-Suite Improvement Ideas For 2021

As President of CRE8 Independent Consultants, I work with CEOs, C-Suite, and Directors of companies to solve organizational problems and identify new opportunities.  With COVID-19 causing shifts in profitability, increased number of employees working from home, use of online systems, and changes in how services/products are delivered, I have put together my top three C-Suite Checklist improvement ideas for 2021. Reduce Friction.  Assess where friction exists between the customer and your organization, between internal departments/groups, and with your vendors.  In…

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Digital Workflow, An Innovative Idea & Cost Savings Tool

Digital Workflow, An Innovative Idea & Cost Savings Tool

What is Digital Workflow? Our Independent Consultant Studies find that digital workflow technology can significantly reduce organizational costs; and improve efficiency, quality, and service. Improvements can range from 10% to 50% and up to 2x. This is accomplished by automating the enterprise, department, and group processes, including interaction with customers and vendors. Why should it be a manual process if it can be automated! Workflow can be developed with easy to use point and click development tools, can provide for automated decisions, and…

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Electronic Content Management (ECM) State, Country, and Local Government Need and Planning Steps

Electronic Content Management (ECM) State, Country, and Local Government Need and Planning Steps

As independent consultants, we find state, county, and local government agencies can have significant challenges with their paper, email, shared drives, and electronic documents management systems in the areas of Governance (email, public disclosure, records management: policies, procedures, schedules, retention, and disposition), Management (duplicates, indexing, search, security), and Efficiency (workflow and process). Duplicate copies and versions of documents can be found in email, vault, portal, shared drive, hand-held device, paper, and microform storage areas. These fragmented systems cause inconsistent document…

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How Can The C-Suite Reduce Organizational Costs While Improving Service?

How Can The C-Suite Reduce Organizational Costs While Improving Service?

In a retreat, I facilitated for CEO, CFO, CHRO, CAO, CIO, and GLC we discussed how to reduce costs while at the same time improve service to customers and internally. Although there were many options discussed, the conversation focused on three practical technologies Digital Workflow, E-Signature, and Electronic Content Management. Digital Workflow eliminates the need to route information via email, phone, and paper by automating the intake, routing, decision making, and output. Customer and internal requests can be made from mobile devices/computers, tracked, fulfilled, and measured.  Digital…

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