In the challenging areas of operations, it is important to continue to upgrade your skills. Areas of importance can include supply chain basics, operations management, logistics and distribution management, and procurement and supply management, as follows: Since 1998, Mindedge Classes have benefited over two million learners. To learn more about CRE8 Mindedge online classes, Read More
LEAN made popular by Toyota focus primarily on the reduction of Muda (waste) to improve value to the customer. The seven wastes include transportation, inventory, motion, waiting, over-processing, over-production, and defect. LEAN is founded on the belief that waste can be eliminated and asks the question does the process step provide value from the customer perspective. A great way to learn more about LEAN are Mindedge LEAN Basics, LEAN Six Sigma Basics, and Lean Six Sigma Green Belt Courses. Over…
Six Sigma focus on improving the quality of the process by identification and removal of the cause of process defects and reduction of variability. Six Sigma uses statistical methods and relies on the use of trained Green Belts and Black belts who are internal and external experts. Six Sigma goals towards 99.99966% of the products manufactured, and services provided to be statistically free of defects. Six Sigma follows Deming’s Plan-Do-Check-Act Cycle. Or DMAIC (“duh-may-ick”) which has five phases, including define,…
Obtain a certificate in Human Resource Management, prepare for the PHR exam, prepare for the PHR exam, or take HR knowledge classes, as follows: Since 1998, Mindedge Classes have benefited over two million learners. All the above courses provide valuable HRCIs. To learn more about CRE8 Mindedge online classes and HRCIs, Read More
C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…
What is Digital Workflow? Our Independent Consultant Studies find that digital workflow technology can significantly reduce organizational costs; and improve efficiency, quality, and service. Improvements can range from 20% to 10x. This is accomplished by automating the enterprise, department, and group processes, including interaction with customers and vendors. Why should it be a manual process if it can be automated! Workflow can be developed with easy to use point and click development tools, provide for automated decisions, allow for parallel/sequential routing, and be…
As independent consultants, we find state, county, and local government agencies can have significant challenges with their paper, email, shared drives, collaboration systems, data systems, and electronic documents management systems in the areas of Governance (email, public disclosure, records management: policies, procedures, schedules, retention, and disposition), Management (duplicates, indexing, search, security), and Efficiency (workflow and process). Duplicate copies and versions of documents can be found in email, vault, collaboration systems, portal, shared drive, hand-held device, data systems (typically 5 to…
Agile, an alternative to traditional project management, promotes adaptive planning, evolutionary development, adaption, frequent inspections, early delivery, continuous testing, and improvement, and encourages leadership that supports team decisions, rapid and flexible response to change. Learning more about Agile can include, the following Mindedge online classes, exam preparation, certificate, and classes. To date, over two million learners have taken Mindedge Courses. To learn more about CRE8 online Mindedge Agile Exam Prep, Certification, and Classes, Read More.
As President of CRE8 Independent Consultants, I regularly assist Am Law 100 Managing Partners and Executive Directors in improving firm practices, operations, and processes. As such, I am routinely asked what are the top law firm improvement ideas. Here is my list for 2023. Reduce Friction. Many firms look at matter and operational interactions as separate touchpoints with the client. However, for General Counsel, there is one firm to rate and decide to engage. One way to improve the firm…
As independent consultants, we help Public Housing Authorities improve their operations, processes, people, and technology base. Based upon this work and the HA polls we have been conducting, here is our Housing Authority 2021-2022 improvement planning checklist. Focus on improving core Housing Authority processes, including Admissions, Asset Management, Development, Executive, Finance, Human Resources, IPS, Office Operations, Procurement, Property Management, Risk Management, and Safety. Identify programs that are “similar” but use different forms and processes. Determine if critical processes are fully…