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Since 1995, CRE8® Incorporated Independent Consultants have helped organizations plan for Process Improvement, Workflow / ECM Paperless Technologies, Information Governance, and Complex Computer System Replacement.
Is Your Organizations Digital Workflow Project Momentum Stuck?

Is Your Organizations Digital Workflow Project Momentum Stuck?

A common complaint from organizations and workflow software account representatives is once a successful digital workflow project is completed or several are implemented in departments such as IT or HR, the momentum stalls.  As an independent consultant, after conducting hundreds of workflow studies, for many different platforms including M365, Google, Laserfiche, OpenText, ServiceNow, Nintex, Hyland On-Base, Oracle, Kofax, FileNet/IBM,, and many others….. I believe three primary reasons for “project stall” is the lack of a well thought out and agreed…

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How Can The C-Suite Reduce Organizational Costs While Improving Service?

How Can The C-Suite Reduce Organizational Costs While Improving Service?

In a retreat, I facilitated for CEO, CFO, CHRO, CAO, CIO, and GLC we discussed how to reduce costs while at the same time improve service to customers and internally. Although there were many technologies discussed, such as AI and Machine Learning, we focused on three practical technologies that can provide immediate benefit – Digital Workflow, E-Signature, and Electronic Content Management. Digital Workflow eliminates the need to route information via email, phone, and paper by automating the intake, routing, decision making, and output. Customer and internal requests…

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Digital Transformation Consultant, Roles, and Responsibilities

Digital Transformation Consultant, Roles, and Responsibilities

A Powerful Tool Digital transformation is a powerful tool to automate manual tasks, lower costs, and improve your relationship with your customer.  Studies show that if planned for correctly, digital transformation will provide a return on investment from 25% to 10x. However, if not planned for correctly and you engage vendors, it’s like getting in a cab with no destination. while the meter keeps running. How To Be Successful? The number one key to being successful with digital technologies?  Selection…

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Does Your Organization Need A Chief Process Officer?

Does Your Organization Need A Chief Process Officer?

Chief Process Officer Need, Definition, and Consulting Assistance. Is There a Need for a Chief Process Officer? Is your organization under pressure to reduce expenses while at the same time, improve quality and service? Have past process improvement initiatives lacked sustainability and coordinated direction? Can issues (defects) in products or services result in customer service, liability, or regulatory issues? Does your organization need to innovate to be competitive? Is there a benefit to have process risks and improvement objectively measured? Is…

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How To Hire An ECM Consultant?

How To Hire An ECM Consultant?

Reason For ECM Consultant After specializing in the ECM industry for the past 25 years, I believe to be effective, an Electronic Content Management consultant must provide guidance, leadership, expertise in ECM and related digital technologies, business process improvement, and records information management/governance.   Today, ECM and related technologies include various tools, including capture, recognition, machine learning, content management, e-signature, e-forms, workflow, robotic process automation (RPA), AI, and electronic records management.    To be successful, an ECM consultant should be…

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Top Process Improvement Ideas For C-Suite And Directors

Top Process Improvement Ideas For C-Suite And Directors

As President of CRE8 Independent Consultants, I regularly help the C-Suite and Directors of companies solve organizational/process issues and identify new innovative ways of working. As such, here are my top four C-Suite improvement ideas. For more information on how to reduce friction read more.  For information on how CRE8 Independent Consultants can be of assistance and a free consultation, contact us.   About the Author: George Dunn, President of CRE8 Independent Consultants, is a worldwide recognized process improvement and advanced technology planning consultant, speaker,…

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Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Interview Details In Part 1 of this interview (1 minute), Andy Jacob, CEO of DotCom Magazine, introduces George Dunn, President of CRE8 Independent Consultants as the “King of Process Improvement” and discusses George’s approach to process improvement, advanced technology planning, and digital transformation. See interview sections 2 to 8 for other topics covered during the interview. For the next part of this interview To speak with George Dunn, regarding your organization’s need for process improvement and advanced technology planning, contact…

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How Can Organizations Best Plan To Replace Complex Computer Systems?

How Can Organizations Best Plan To Replace Complex Computer Systems?

In Part 6 of this interview (2.5 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “How can organizations best plan to replace complex computer systems?” George discusses the benefit of developing future thinking requirements and business rules to support the organization over the next five years versus duplicating a system based upon older rules. He also talks about how planning is the key to a proper implementation versus relying only on the vendor….

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Why Organizations Need Process Improvement, Advanced Technology Planning, And Digital Transformation? Full Interview Of CRE8 by DotCom Magazine.

Why Organizations Need Process Improvement, Advanced Technology Planning, And Digital Transformation? Full Interview Of CRE8 by DotCom Magazine.

Join Andy Jacob CEO of DotCom Magazine in this informative and fun interview of George Dunn, President of CRE8 Independent Consultants for a discussion of the following topics.  Interview is 23 minutes.  For individual sections only, see CRE8inc.blog – DotCom Interview of George Dunn Category. In Part 1 of this interview (1 minute) – Andy Jacob, CEO of DotCom Magazine, introduces George Dunn, President of CRE8 Independent Consultants as the “King of Process Improvement” and discusses George’s approach to process…

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