Kevin Craine, award winning producer of the Digital Transformation Podcast asks George Dunn, President of CRE8 Independent Consultants  in Part 1 of this interview, “Why is there a need for a Chief Process Officer?” George shares that after conducting hundreds of process improvement studies for organizations (improving efficiency, quality, service, governance) he finds that most organizations will wait till a process has reached a crisis (letter from regulator,  staff issues, customer complaints,  employee turnover) and then reach out for help.

George believes that for many organizations the answer is a Chief Process Officer (fractional or full time).  A CPI will support process improvement continuity, continuous improvement, and an organizational focus on the process.  

 

For more information regarding CRE8 Independent Consultants  or Chief Process Officer definition and need.

To contact George Dunn, President of CRE8 Incorporated to discuss how CRE8 can assist your organization.

To see all Chief Process Officer interviews of George Dunn by Kevin Craine Producer of Digital Transformation see Digital Transformation Podcast | CRE8 Consultant Blog (cre8inc.blog)