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Tag: Process Improvement

How To Hire An ECM Consultant?

How To Hire An ECM Consultant?

Reason For ECM Consultant After specializing in the ECM industry for the past 25 years, I believe to be effective, an Electronic Content Management consultant must provide guidance, leadership, expertise in ECM and related digital technologies, business process improvement, and records information management/governance.   Today, ECM and related technologies include various tools, including capture, recognition, machine learning, content management, e-signature, e-forms, workflow, robotic process automation (RPA), AI, and electronic records management.    To be successful, an ECM consultant should be…

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C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

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Does your organization require a radical change?

Does your organization require a radical change?

To keep up with market demands and ever-changing customer (client) requirements does your organization require radical change? For example, does the customer want the price (fee) and completion (fulfilment) time of a service or product significantly lower than the current state? If so re-engineering may be what is required. Re-engineering asks the question regarding the current way of working “why are we doing this at all” and encourages leaps forward, not incremental change. Re-engineering assumes the majority of process steps…

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Digital Workflow, An Innovative Idea & Cost Savings Tool

Digital Workflow, An Innovative Idea & Cost Savings Tool

What is Digital Workflow? Our Independent Consultant Studies find that digital workflow technology can significantly reduce organizational costs; and improve efficiency, quality, and service. Improvements can range from 10% to 50% and up to 2x. This is accomplished by automating the enterprise, department, and group processes, including interaction with customers and vendors. Why should it be a manual process if it can be automated! Workflow can be developed with easy to use point and click development tools, can provide for automated decisions, and…

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