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Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Interview Details In Part 1 of this interview (2.5 minutes), Andy Jacob, CEO of DotCom Magazine, introduces George as the “King of Process Improvement” and asks George Dunn, President of CRE8 Independent Consultants, to share information about CRE8 and the types of customers they assist. George discusses “Why there is a need for an independent consultant to assist with process improvement and advanced technology planning”. For the next part of this interview or for the full interview To speak with…

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What the C-Suite Needs to do in 2021, “Business Process-Focused” Digital Transformation Plan. An informative interview of George Dunn by DotCom Magazine.

What the C-Suite Needs to do in 2021, “Business Process-Focused” Digital Transformation Plan. An informative interview of George Dunn by DotCom Magazine.

Andy Jacob CEO of DotCom Magazine conducts an informative and fun interview of George Dunn, President CRE8 Independent Consultants. Topics include what does the C-Suite need to do in 2021, the impact of the pandemic on our digital transformation, how to develop a flexible “business process focused-digital transformation” plan, process improvement strategies, and how to plan for new advanced computer systems (RPA, Digital Workflow, AI, ECM). As independent consultants, CRE8 provides an objective voice regarding process improvement plans, vendor ability,…

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Top Three C-Suite Improvement Ideas For 2021

Top Three C-Suite Improvement Ideas For 2021

As President of CRE8 Independent Consultants, I work with CEOs, C-Suite, and Directors of companies to solve organizational problems and identify new opportunities.  With COVID-19 causing shifts in profitability, increased number of employees working from home, use of online systems, and changes in how services/products are delivered, I have put together my top three C-Suite Checklist improvement ideas for 2021. Reduce Friction.  Assess where friction exists between the customer and your organization, between internal departments/groups, and with your vendors.  In…

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PUBLIC HOUSING AUTHORITY IMPROVEMENT CHECKLIST FOR 2020

PUBLIC HOUSING AUTHORITY IMPROVEMENT CHECKLIST FOR 2020

Top Public Housing Authorities improvement topics include going paperless; improving processes to maximize efficiency, quality, and service; and reducing operating risks.  Here is our 2020 checklist for Housing Authorities, including ideas for improvement. Public Housing Authority 2020 checklist questions and ideas. Do your employees need to work remotely but can’t function without going into the office to access paper files?  Also, are documents stored in network drives and email challenging to find or protect from deletion?  If so, explore how…

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Is Process Improvement Valuable In Our Personal Life?

Is Process Improvement Valuable In Our Personal Life?

I have conducted organizational process improvement for over 25 years. In this work, I have used methods such as Total Quality Management, Business Process Management, LEAN, Six Sigma, and Friction>Less™.  These methods provide a way to help organizations improve efficiency, quality, and service. So as we plan for the new year, I have to ask the question. Can we use process improvement methods in our personal life? In reflecting upon this question, here are key concepts, I believe, can help eliminate what is unnecessary,…

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C-Suite Top Four Improvement Ideas for 2020

C-Suite Top Four Improvement Ideas for 2020

As President of CRE8 independent consultants, I regularly work with CEOs, Chiefs, and Directors to solve organizational problems and identify new opportunities.  Based on this work, my top four C-Suite improvement ideas for 2020 are as follows. Better understand your organization from the perspective of the customer. For a moment, forget about web site clicks, likes, deep data conversations, and internal reports; have your executives talk directly to customers. Ask why do they purchase your services or products?  When do…

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