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TOP 2021 IMPROVEMENT IDEAS FOR THE AM LAW 100

TOP 2021 IMPROVEMENT IDEAS FOR THE AM LAW 100

As President of CRE8 Independent Consultants, I regularly assist Am Law 100 Managing Partners and Executive Directors to improve firm practices, operations, and processes.  As such, I am routinely asked what are the top improvement ideas? Here is my top three list for 2021. Reduce Friction. ¬†Identify for the client matter lifecycle where friction exists between the firm and the client.¬† Identify interaction (touch) points, friction level, frequency, impact (firm and client), and determine strategies to improve.¬† Many firms look…

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Law Firm Consultant

Law Firm Consultant

Regardless of the size of an AMLAW 100 / 200 firm, there can be a need to hire an external consultant. For example, firms may not have the time or expertise to conduct operational / process improvement, or new technology assessment/ planning. Or there may be specific goals or projects that Managing Partners, Practice Chairs, Executive Directors or Chiefs would like to have an independent assessment or cost/benefit conducted. Law Firm operational improvement can include evaluating firm, department, practice, and…

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