So The Day Has Come To Replace The Computer System!
Studies find that 10% of new systems fail, and another 40% are mediocre. So how do you plan for a successful system?
Legacy System Replacement Options and Planning Strategies
So the day has come to replace an older, complex (Legacy) computer system. Why? The system will soon not be supported by the vendor, no longer able to be supported by internal staff, not allow for growth or new requirements, and/or continue to be too costly to support. Why is there a challenge in replacing Legacy systems? The responsibility to oversee the replacement of a Legacy system, which has been developed, configured, and customized over many years is daunting, risky, and…
What the C-Suite Needs to do in 2021, “Business Process-Focused” Digital Transformation Plan. An informative interview of George Dunn by DotCom Magazine.
Andy Jacob CEO of DotCom Magazine conducts an informative and fun interview of George Dunn, President CRE8 Independent Consultants. Topics include what does the C-Suite need to do in 2021, the impact of the pandemic on our digital transformation, how to develop a flexible “business process focused-digital transformation” plan, process improvement strategies, and how to plan for new advanced computer systems (RPA, Digital Workflow, AI, ECM). As independent consultants, CRE8 provides an objective voice regarding process improvement plans, vendor ability,…
IS YOUR UTILITY BILLING AND FINANCE SYSTEM FRUSTRATING YOU?
As independent consultants, when we are speaking with Public Utilities about their organizational improvement goals, many tell us that their current Utility Billing and Finance computer system is not working as they wish. Areas of concern can include utility billing maintenance, adjustment and fees, accounts payable, reports, payroll, general ledger, billing revenue, timesheets, customer portal, and electronic document management. What are the Reasons? The current Utility Billing and Finance Computer system is not functioning as needed; staff has to spend…