Browsed by
Tag: workflow

Is How Your Organization Storing Documents Causing Operational, IG, Audit, and Litigation Risk?

Is How Your Organization Storing Documents Causing Operational, IG, Audit, and Litigation Risk?

In 2021, an area of focus for information governance, legal departments, auditors, and yes, those bringing lawsuits against your organization is how your employees are storing company information and documents in their corporate email, personal email, network drives, platforms, cell phones, and paper files. Why should this concern you? It will only take one major lawsuit, penalty, audit finding, or court order to get the attention of your board, legal department, and the press. What is at the root of…

Read More Read More

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

Read More Read More

Is Your Organizations Digital Workflow Project Momentum Stuck?

Is Your Organizations Digital Workflow Project Momentum Stuck?

A common complaint from organizations and workflow software account representatives is once a successful digital workflow project is completed or several are implemented in departments such as IT or HR, the momentum stalls.  As an independent consultant, after conducting hundreds of workflow studies, for many different platforms including FileNet/IBM, OpenText, Servicenow, Power Automate, Hyland On-Base, Oracle, Kofax, LaserFiche, and many others….. I believe three primary reasons for “project stall” is the lack of a well thought out and agreed to…

Read More Read More

PUBLIC HOUSING AUTHORITIES, IS IT TIME TO GO PAPERLESS?

PUBLIC HOUSING AUTHORITIES, IS IT TIME TO GO PAPERLESS?

Today, many Public Housing Authorities are struggling to operate remotely or efficiently, as many of their documents and files are still paper-based.  Given the current COVID-19 health crisis, this puts staff at risk when they have to go into the office to pick up or access their paper files.  Also, staff report that finding, managing, sharing, and protecting documents stored in email, shared network drives, and paper systems can be a challenge. As one Public Housing Authority executive, I spoke…

Read More Read More