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Tag: Standard Operating Procedure

The Need For Standard Operating Procedures

The Need For Standard Operating Procedures

I recently gave a presentation on the benefits of developing standard operating procedures. Why is this important? Did you know, that for most organizations, less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost? 1) When employees leave, their organizational knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The customers question what is happening when products/services delivered are inconsistent. 4) Organizational…

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HOW TO RE-OPEN SECTORS OF THE ECONOMY WHILE PROTECTING LIVES? STANDARD OPERATING PROCEDURES

HOW TO RE-OPEN SECTORS OF THE ECONOMY WHILE PROTECTING LIVES? STANDARD OPERATING PROCEDURES

The current COVID-19 health crisis has costs lives and inflicted a disastrous impact on the United States economy.  Today, government and businesses are identifying how to reopen sectors of the economy while at the same time protecting workers and the public.  Organizations are struggling with how to operate efficiently while staff work from home, a decreased onsite office workforce, and a shift in customer demand. In addition, there can be confusion about who to listen to the federal, state, or…

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