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Tag: Process Improvement

The Need For Standard Operating Procedures

The Need For Standard Operating Procedures

I recently gave a presentation on the benefits of developing standard operating procedures. Why is this important? Did you know, that for most organizations, less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost? 1) When employees leave, their organizational knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The customers question what is happening when products/services delivered are inconsistent. 4) Organizational…

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How CRE8 Can Provide A Full or Part-Time Chief Process Officer?

How CRE8 Can Provide A Full or Part-Time Chief Process Officer?

In Part 5 of his interview Kevin Craine, Producer of the Digital Transformation Podcast asks George Dunn, President of CRE8 Independent Consultants, “How Can CRE8 Provide a Full or Part-Time Chief Process Officer?” George discusses how, over the years, he has found that although computer vendors were happy to sell their products to organizations, there was no one in the front seat with the client helping to develop application requirements, evaluate vendor solutions (abilities, ROI), and help hold vendors accountable….

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Does Your Organization Need A Chief Process Officer?

Does Your Organization Need A Chief Process Officer?

Chief Process Officer Need, Definition, and Consulting Assistance. Is There a Need for a Chief Process Officer? Is your organization under pressure to reduce expenses while at the same time, improve quality and service? Have past process improvement initiatives lacked sustainability and coordinated direction? Can issues (defects) in products or services result in customer service, liability, or regulatory issues? Does your organization need to innovate to be competitive? Is there a benefit to have process risks and improvement objectively measured? Is…

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How To Hire An ECM Consultant?

How To Hire An ECM Consultant?

Reason For ECM Consultant After specializing in the ECM industry for the past 25 years, I believe to be effective, an Electronic Content Management consultant must provide guidance, leadership, expertise in ECM and related digital technologies, business process improvement, and records information management/governance.   Today, ECM and related technologies include various tools, including capture, recognition, machine learning, content management, e-signature, e-forms, workflow, robotic process automation (RPA), AI, and electronic records management.    To be successful, an ECM consultant should be…

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Top Process Improvement Ideas For C-Suite And Directors

Top Process Improvement Ideas For C-Suite And Directors

As President of CRE8 Independent Consultants, I regularly help the C-Suite and Directors of companies solve organizational/process issues and identify new innovative ways of working. As such, here are my top four C-Suite improvement ideas. For more information on how to reduce friction read more.  For information on how CRE8 Independent Consultants can be of assistance and a free consultation, contact us.   About the Author: George Dunn, President of CRE8 Independent Consultants, is a worldwide recognized process improvement and advanced technology planning consultant, speaker,…

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Why Is There A Need For A Chief Process Officer?

Why Is There A Need For A Chief Process Officer?

Kevin Craine, award winning producer of the Digital Transformation Podcast asks George Dunn, President of CRE8 Independent Consultants  in Part 1 of this interview, “Why is there a need for a Chief Process Officer?” George shares that after conducting hundreds of process improvement studies for organizations (improving efficiency, quality, service, governance) he finds that most organizations will wait till a process has reached a crisis (letter from regulator,  staff issues, customer complaints,  employee turnover) and then reach out for help….

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What Do You Like Better Fixing Or Automating Processes?

What Do You Like Better Fixing Or Automating Processes?

In part 5 of the interview Andy Jacob CEO of DotCom Magazine asks George Dunn, President of CRE8 Independent Consultants what do you like better fixing or automating processes? George talks about how being independent consultants allows CRE8 to focus on one or both areas, how process improvement can provide rapid results, and the advantages of planning for technology deployment.  For more information regarding CRE8 Independent Consultants. To contact George Dunn, President of CRE8 Incorporated to discuss how CRE8 can assist your…

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What Is The Benefit Of Process Improvement And Technology Planning?

What Is The Benefit Of Process Improvement And Technology Planning?

In part 4 of the interview Andy Jacob, CEO of DotCom Magazine asks George Dunn, President of CRE8 Independent Consultants what is the benefit of process improvement and technology planning? George speaks to reasons organizations ask CRE8 to help fix organizational problems such as reducing stress within the organization, helping employees to work better together, and re-tooling an organization to keep up with growth. On the technology planning side, George talks about the tremendous amount of money organizations are spending…

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What Are The Advantages Of Mixing Process Improvement With Technology Planning?

What Are The Advantages Of Mixing Process Improvement With Technology Planning?

In part 3 of the interview Andy Jacob CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, what are the advantages of mixing process improvement with technology planning? George talks about why it is important to improve or clean up processes before deploying, expanding, or purchasing new technologies and how, by improving the quality of a process, efficiency becomes a natural byproduct.  For more information regarding CRE8 Independent Consultants. To contact George Dunn, President of CRE8 Incorporated to discuss…

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Introduction To CRE8 Independent Consultants Interview By DotCom Magazine

Introduction To CRE8 Independent Consultants Interview By DotCom Magazine

In Part 1 of the interview Andy Jacob CEO of DotCom Magazine interviews George Dunn, President of CRE8 Independent Consultants. In this interview, Andy introduces George as a worldwide expert in combining process improvement methods and digital transformation technologies, with extensive experience assisting Fortune 100, middle market companies, and government organizations. George speaks to how CRE8 helps to ensure organizational improvement and successful technology deployment by providing overall and detailed planning assistance, that is not provided by the software vendors…

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