Electronic Content Management (ECM) State, Country, and Local Government Need and Planning Steps
As independent consultants, we find state, county, and local government agencies can have significant challenges with their paper, email, shared drives, and electronic documents management systems in the areas of Governance (email, public disclosure, records management: policies, procedures, schedules, retention, and disposition), Management (duplicates, indexing, search, security), and Efficiency (workflow and process). Duplicate copies and versions of documents can be found in email, vault, portal, shared drive, hand-held device, paper, and microform storage areas. These fragmented systems cause inconsistent document…