Does Your Organization Need A Process Improvement Plan?
Signs (signals) from customers, employees, the marketplace, operations, processes, computer systems, and governance – provide insights into areas of an organization in need of process improvement plan. Sometimes the answers are specific, including issues with quality (re-work), efficiency (costs, time), and service (customer/internal). Other times, the actual cause of the problem needs to be identified through detailed analysis. Without an up-to-date enterprise process improvement plan, improvement efforts will lack sustainability and focus. This white paper will ask and answer the following four…