In Part 4 of his interview Kevin Craine, producer of the Digital Transformation Podcast asks George Dunn, President of CRE8 Independent Consultants, “How Can a Chief Process Officer Assess and Improve an Organization?”

One approach, George discusses, is for a CPO to develop an enterprise (or division) process improvement plan and roadmap. This plan can articulate how to decrease process cost (and risks), increase process quality, efficiency, and service; and specify what process and technology changes are needed.

For many organizations, George believes a Chief Process Officer (fractional or full-time) will be beneficial. A CPO will support process improvement continuity, successful digital transformation, and an on-going organizational focus on the process.

For more information regarding CRE8 Independent Consultants  or Chief Process Officer definition and need.

To contact George Dunn, President of CRE8 Incorporated to discuss how CRE8 can assist your organization.

To see all Chief Process Officer interviews of George Dunn by Kevin Craine Producer of Digital Transformation see Digital Transformation Podcast | CRE8 Consultant Blog (cre8inc.blog)