What Is Wrong With M365?

What Is Wrong With M365?

An M365 steering committee meeting, which I was invited to by the chief executive officer (CEO), started off with: an operational executive telling information technology (IT) that they could not find documents they needed in Shared Drives, One Drive, Teams, and SharePoint. They said the document management situation was a hot mess, legal saying that during e-discovery lawsuit, older records had been discovered in Teams and SharePoint that should have been disposed of in accordance with their schedules and they…

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Why is a Digital Workflow Consultant Important?

Why is a Digital Workflow Consultant Important?

Digital Workflow – A Powerful Tool For Your Organization From internal operations – to the customer – to interactions with vendors, workflow technology automation can smash paradigms and innovate your organization. Workflow technology can produce significant improvement for Operations, Finance, Human Resources, Administration, Legal, Sales/Marketing, and Other Departments. Studies show that when properly deployed, workflow technology can improve a process from 25% to 75%, resulting in a return on investment of up to 10x.   When not deployed correctly workflow can…

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Is How Your Organization Is Storing Content Causing Operational, IG, Audit, Regulatory, & Litigation Risk?

Is How Your Organization Is Storing Content Causing Operational, IG, Audit, Regulatory, & Litigation Risk?

This year an area of focus for operational improvement, information governance, legal departments, auditors, regulators, and, yes, those bringing lawsuits against your organization is how and where your employees are storing company information and unstructured content (emails, documents, photos, videos, spreadsheets, presentations, blueprints, maps, texts, voice mails, etc.) in their corporate email, personal email, network drives, data systems, ECM systems, collaboration platforms, cell phones, handheld devices, copy machines, and paper files. We find most organizations have 12 to over 25…

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The Case For Law Firm Standard Operating Procedures

The Case For Law Firm Standard Operating Procedures

I recently gave a presentation on the benefits of law firms developing standard operating procedures. Why is this important? Did you know that for most firms less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost to the firm? 1) When employees leave, firm and client knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The client questions what is happening when…

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The Need For Standard Operating Procedures

The Need For Standard Operating Procedures

I recently gave a presentation on the benefits of developing standard operating procedures. Why is this important? Did you know, that for most organizations, less than 35% of their process are effectively documented (complete, consistent, detailed, up-to-date). What is the cost? 1) When employees leave, their organizational knowledge walks right out the door. 2) Digital transformation is less effective as business rules are not correctly automated. 3) The customers question what is happening when products/services delivered are inconsistent. 4) Organizational…

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The Benefit of Reducing Friction In Our Personal Lives.

The Benefit of Reducing Friction In Our Personal Lives.

The benefit of reducing friction in our personal lives. Part 4 excerpt of interview with George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (1.3 minutes).  Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks at worldwide events and is a recognized author. For more information…

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Benefits of a Frictionless Organization – Internally

Benefits of a Frictionless Organization – Internally

In this interview, George discusses how to reduce friction internally within departments and across the organization. This is the Part 3 excerpt of interview with George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (2.5 minutes). Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks…

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Benefits Of A Frictionless Organization

Benefits Of A Frictionless Organization

Benefits of a Frictionless Organization – Introduction. Part 1 Interview of George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (1.3 minutes). Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks at worldwide events and is a recognized author. For more information, contact CRE8 Independent Consultants  …

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Benefits Of A Frictionless Organization – Approach

Benefits Of A Frictionless Organization – Approach

Benefits Of A Frictionless Organization – Approach.  Part 2 Interview of George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (4 minutes).  In this section, George discusses the costs of friction to an organization, approaches to reducing friction, and examples.  Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and…

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The Friction-Less Organization, Benefits And Strategies

The Friction-Less Organization, Benefits And Strategies

This is a five-part interview series focusing on “The Friction-Less Organization, Benefits And Strategies”. The interview is with George Dunn, President CRE8 Independent Consultants and was conducted by Jeremy Jones, CEO Ideas and Impact Podcast.  Sections include: introduction, why is reducing friction important to your organization, an approach to reducing friction with customers and how to reduce friction internally in your organization, reducing friction in our personal life, what are the tools to reduce friction (process improvement, owned technologies, and…

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