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The Friction-Less Organization, Benefits And Strategies

The Friction-Less Organization, Benefits And Strategies

This is a five-part interview series focusing on “The Friction-Less Organization, Benefits And Strategies”. The interview is with George Dunn, President CRE8 Independent Consultants and was conducted by Jeremy Jones, CEO Ideas and Impact Podcast.  Sections include: introduction, why is reducing friction important to your organization, an approach to reducing friction with customers and how to reduce friction internally in your organization, reducing friction in our personal life, what are the tools to reduce friction (process improvement, owned technologies, and…

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