Benefits Of A Frictionless Organization – Approach.  Part 2 Interview of George Dunn, President CRE8 Independent Consultants by Jeremy Jones, CEO Ideas and Impact Podcast. (4 minutes).  In this section, George discusses the costs of friction to an organization, approaches to reducing friction, and examples. 

Mr. Dunn has extensive experience assisting fortune 100, middle market, and government with Process Improvement (Friction-Less, Re-engineering, LEAN, Six Sigma, Total Quality, and Business Process Improvement) and Digital Transformation (Digital Workflow, RPA, ECM, Machine Learning, and AI). He speaks at worldwide events and is a recognized author. For more information regarding CRE8 Independent Consultants