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PUBLIC HOUSING AUTHORITIES, IS IT TIME TO GO PAPERLESS?

PUBLIC HOUSING AUTHORITIES, IS IT TIME TO GO PAPERLESS?

Today, many Public Housing Authorities are struggling to operate remotely or efficiently, as many of their documents and files are still paper-based.  Given the current COVID-19 health crisis, this puts staff at risk when they have to go into the office to pick up or access their paper files.  Also, staff report that finding, managing, sharing, and protecting documents stored in email, shared network drives, and paper systems can be a challenge. As one Public Housing Authority executive, I spoke…

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Is Your Organizations Digital Workflow Project Stuck?

Is Your Organizations Digital Workflow Project Stuck?

A common complaint from organizations and account representatives is once a successful digital workflow project is completed or several are implemented in departments such as IT or HR, the momentum stalls. After conducting hundreds of workflow studies, I believe three reasons are the lack of an enterprise budget, ROI, and roadmap.  Today, there are so many IT projects competing for attention if a compelling digital workflow enterprise-wide business case is not presented and constantly reaffirmed, this technology will become under-deployed, and…

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