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Public Utility Improvement Checklist for 2020

Public Utility Improvement Checklist for 2020

In 2020, electric, natural gas, water, sewage, telephone, and transportation utilities will continue to be under pressure to reduce cost and risk, improve service, and comply with regulation, public disclosure, and litigation requests. What is a Public Utility improvement checklist for 2020? Is there a need to improve internal processes and customer service? If so, inventory process and rank as to the efficiency, service, quality, and risk of penalty. Develop an improvement plan. Do specific areas need to be improved?…

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