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Top Three C-Suite Improvement Ideas For 2021

Top Three C-Suite Improvement Ideas For 2021

As President of CRE8 Independent Consultants, I work with CEOs, C-Suite, and Directors of companies to solve organizational problems and identify new opportunities.  With COVID-19 causing shifts in profitability, increased number of employees working from home, use of online systems, and changes in how services/products are delivered, I have put together my top three C-Suite Checklist improvement ideas for 2021. Reduce Friction.  Assess where friction exists between the customer and your organization, between internal departments/groups, and with your vendors.  In…

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C-Suite Top Four Improvement Ideas for 2020

C-Suite Top Four Improvement Ideas for 2020

As President of CRE8 independent consultants, I regularly work with CEOs, Chiefs, and Directors to solve organizational problems and identify new opportunities.  Based on this work, my top four C-Suite improvement ideas for 2020 are as follows. Better understand your organization from the perspective of the customer. For a moment, forget about web site clicks, likes, deep data conversations, and internal reports; have your executives talk directly to customers. Ask why do they purchase your services or products?  When do…

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