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Category: Chief Process Officer

Chief Process Officer (CPO) requirements, benefits, roles, and responsibilities.

What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

What Levels Do You Work With Within Organizations To Help Them Plan For Process Improvement and Advanced Technologies?

In Part 7 of this interview (4 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What levels do you work with within organizations to help them plan for process improvement and advanced technologies (e.g., Digital Workflow, RPA, AI)?” George discusses how he interacts with C-Suite, Directors, Managers, and Line Workers; keys to process mapping, innovation, and change plans; steps to support advanced technology planning, sustainable budgets, how to avoid vendor change orders, and…

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How Can Organizations Best Plan To Replace Complex Computer Systems?

How Can Organizations Best Plan To Replace Complex Computer Systems?

In Part 6 of this interview (2.5 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “How can organizations best plan to replace complex computer systems?” George discusses the benefit of developing future thinking requirements and business rules to support the organization over the next five years versus duplicating a system based upon older rules. He also talks about how planning is the key to a proper implementation versus relying on the vendor. To…

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When Do Executives Need Independent Consultants And How To Develop A Better Organizational Model

When Do Executives Need Independent Consultants And How To Develop A Better Organizational Model

In Part 5 of this interview (3 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “Who are the executives that seek you, what are their problems, and what are the questions you ask them?” George discusses how he works with executives to identify what they need, including the development of a flexible “process-based” model that will allow them to understand how to expand and reduce their organization from a cost and a technology…

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The Pandemic, What We Have Learned And How To Innovate In 2021.

The Pandemic, What We Have Learned And How To Innovate In 2021.

In Part 4 of this interview (2.5 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What is the impact of the Pandemic on Organizations in terms of process and what will happen in 2021?” George discusses the 2020 transference to the Cloud to support remote workers and how smart executives can leverage what was learned and implemented to charge forward and innovate in 2021. For the next part of the interview or for…

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What Type Of Organizations Need Assistance With Process Improvement And Advanced Technology Planning (Digital Transformation)

What Type Of Organizations Need Assistance With Process Improvement And Advanced Technology Planning (Digital Transformation)

In Part 3 of this interview (2 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “What types of organizations reach out to CRE8 for assistance with process improvement and advanced technology planning (digital transformation), and Why?” George discusses organizational issues that require independent consultant assistance; enterprise, department, and process improvement approaches; how to plan for advanced technologies such as digital workflow, RPA, ECM, machine learning, AI, e-signatures, how to achieve a return on…

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How Can CEO’s and C-Suite Transform Their Company Using Process Innovation and Advanced Technologies?

How Can CEO’s and C-Suite Transform Their Company Using Process Innovation and Advanced Technologies?

In Part 2 of this interview (3 minutes), Andy Jacob, CEO of DotCom Magazine, asks George Dunn, President of CRE8 Independent Consultants, “How can CEO’s transform their company in 2021 through process innovation and proper planning for advanced technologies such as Digital Workflow and RPA?” George discusses how to develop a “Business Process-Focused Digital Transformation Plan, assess ROI, and proper planning methods. For the next part of the interview or for the full interview. To speak with George Dunn, regarding…

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Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Why There Is A Need For An Independent Consultant To Assist With Process Improvement And Digital Transformation Planning?

Interview Details In Part 1 of this interview (2.5 minutes), Andy Jacob, CEO of DotCom Magazine, introduces George as the “King of Process Improvement” and asks George Dunn, President of CRE8 Independent Consultants, to share information about CRE8 and the types of customers they assist. George discusses “Why there is a need for an independent consultant to assist with process improvement and advanced technology planning”. For the next part of this interview or for the full interview To speak with…

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C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite Guide: How To Develop A “Business-Focused” Digital Transformation Plan

C-Suite executives hear it every day in the news “digital transformation”, “workflow”, “robotic process automation”, “e-signature”, and “hyper-automation”. Sure it sounds great, but what is the cost/benefit, and where should your organization focus? After conducting hundreds of enterprise, department, workgroup, and process-level studies, for organizations ranging in size from 25 to 250,000 employees, across all industries, I have a couple of ideas for you. What not to do. Try to find a home for the technology, let individual users or…

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Top Three C-Suite Improvement Ideas For 2021

Top Three C-Suite Improvement Ideas For 2021

As President of CRE8 Independent Consultants, I work with CEOs, C-Suite, and Directors of companies to solve organizational problems and identify new opportunities.  With COVID-19 causing shifts in profitability, increased number of employees working from home, use of online systems, and changes in how services/products are delivered, I have put together my top three C-Suite Checklist improvement ideas for 2021. Reduce Friction.  Assess where friction exists between the customer and your organization, between internal departments/groups, and with your vendors.  In…

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Is There a Need for a Chief Process Officer?

Is There a Need for a Chief Process Officer?

Is your organization under pressure to reduce expenses while at the same time, improve quality and service? Have past process improvement initiatives lacked sustainability and coordinated direction? Can issues (defects) in products or services result in customer service, liability, or regulatory issues? Does your organization need to innovate to be competitive? Is there a benefit to have process risks and improvement objectively measured? If the answer is yes to the above, a Chief Process Officer may be the answer. What…

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